Make-Up Policy
What is our Makeup policy?
Sometimes, life keeps you from the court. Don’t sweat it. If you choose to skip a class — for any reason other than iTennis Cerritos responsibility or weather cancellation — we offer make up classes per session.
Without a makeup request we cannot schedule a makeup class for you.
That make-up must be redeemed within the current session, up until the second to last week of classes — subject to availability.
To request a makeup: email info@itenniscerritos.com Include the name of the student, their class, the date missed, and we will give you an option for a makeup date.
iTennis Cerritos will make every effort to provide a makeup, however make-up classes are based on availability and are not guaranteed.
All make-up classes must be redeemed within the current session and do not carry over to the next session.
If you need to reschedule a make-up, please let us know 24 hours in advance. We’re sorry, but we can not offer refunds for any make-ups not cancelled with 24 hours notice.
If you have any further questions about our make-up policy, please call the our office at 562-383-2055
What is our Cancellation policy?
iTennis Cerritos does not offer refunds for class cancelations or missed classes. Please refer to our makeup policy for instructions on how to schedule a makeup class for missed classes. For questions about our cancelation policy, please call our office at 562-383-2055.